First time Matcha drinker here and my experience has been wonderful! I drink one cup every day and love it!
I never received my order that i place on 12/7 as a Christmas gift for someone. No shipping confirmation or order fulfillment notification. I reached via the contact page on the website on 12/20 and sent a follow up email on 12/27 and never heard anything back. Had to report this charge as fraudulent to my bank. The only communication I’ve gotten is multiple requests to review the product I never received. I will not ever purchase here again and will discourage others from patronizing this shop as well. Very disappointed and sad to have to give a poor review to what was seemingly a small, quality business.